RETURN AND EXCHANGE POLICY
Thanks for shopping at HIJANAH HAUL. If you are not entirely satisfied with your purchase, we're here to help.
Returns and exchange
If the item you receive different from your order or the item defect You have 10 calendar days to return an item from the date you received it. To be eligible for a exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Strictly no exchange for wrong size choose by customer.
Strictly no refund. However you can exchange your item with another. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item. If your return is approved, we will initiate a exchange to your item.
But in event, with discretionary refund will take up to 14 days working hours.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please do contact us.